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Since 1995, Action Plumbing, Heating & HVAC has built a reputation as one of the premier plumbing, heating, and HVAC companies in the Easton area. We also serve customers throughout Allentown, Philipsburg, and Bethlehem. Dedicated to providing exceptional customer service, our specialists will go above and beyond for you. Our actions speak louder than words; read what past customers have to say about our services.

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  • When they say "Action" they deliver!
    I called Action because I was having trouble with my hot-water heater. The pilot light wasn't working, I had no hot water and I wanted someone to look at it. Ten minutes later, after 6:00 pm, I get a call from Action. I was impressed with the quick reply. The representative, Mario, patiently listened to my problem and talked me through the right way to re-light a hot water heater. A few minutes later I had a flame under the tank, beautifully warming up water for a nice hot shower! Thank you, Mario, you are a life-saver! No more cold showers for this house! You have a grateful and loyal customer for life.

    - Charles Le Clair

  • I love Mario!
    Once again, Mario fixed my boiler in a timely fashion. He texted me when he remembered that I am nearly deaf and cannot talk on the phone. He is knowledgeable and trustworthy and fast. I am very grateful for his coming so soon after I emailed the company. 5 stars out of 5!

    - Vicky Dean

  • Knowledgeable and Reliable
    Mario is very knowledgeable and reliable. He does a very careful job and understands old houses inside out. He goes out of his way to explain clearly all the steps involved and to keep the customer informed about the progress.

    - Sera C.

  • I will be using Action Plumbing and Heating from now on!
    Glad I did not use my regular plumber. I will be using Action Plumbing and Heating from now on!

    - M.C.

  • Professional, polite, and fast!
    Came home from work to a 50 degree house with forecast expected to go down to single digits overnight. Phone call was placed at 4:30PM, and someone was at my door by 6:15PM. They were upfront with the costs of the repair, made a quick diagnosis, had the part on the truck, installed it, did a quick clean of the furnace, and were complete by 7:00PM. Repairman was very personal and explained everything he was doing and why he was doing it. Yes, the repair was expensive, but it was an emergency call and they were a class act. Consider them for your repair needs.

    - Jonathan F

  • Excellent Service!
    This is mysecond visit from Action. Quick response, and excellent, thorough service. Mario is great. Very knowledgeable and he took the time to explain my options, repairs and walk though troubleshooting my heating system. Highly recommended!

    - Rick

  • Highly reliable & efficient
    They were a life-saver to us. We have a well system and on Friday evening, we had NO water. I contacted APH and they were here in about an hour. He fixed a problem and regained our water. He informed us what else we needed and was back on Monday to replace the well tank. Very professional & reliable. Will not hesitate to use again for any other repair or problem. Highly recommend!!!!!

    - M. Worman

  • I highly recommend him and your company.
    Yesterday i had mario come out to my house to address my toilet flange. He did an amazing job. I highly recommend him and your company.

    - Bryan Burns

    What a pleasure dealing with Action Plumbing on an emergency over the weekend. Called back right away around midnight on a Saturday night. Checked in the next day to let us know what time he would be arriving. Came in, didn't take long to find the problem and then fixed it quickly. Very friendly and personable. We will definitely use Action for all of our future plumbing needs.

    - Stacey

  • Excellent Service !
    I manage an Industrial Complex. Whenever I have a plumbing need, I call Mario at Action Plumbing. Mario is very professional and his work is excellent. You know what to expect when Mario arrives. He will go over the job with you and give you a cost estimate. His service goes without question. If you want a professional job, call Action Plumbing!

    - Debbie K.

  • Great Plumber
    The plumber arrived on the job as promised and was very efficient. He came to repair a problem that was caused by another plumbing company, with no fuss at all. He was polite, courteous, and respectful of my home and property. Not to mention he did a great job on the repairs. He knew exactly what was causing the problem left by the other plumbers and knew exactly how to fix it. I would certainly recommend him to everyone I know. Thank you!

    - Cheri

  • I would not call anyone else for my plumbing issues.
    On Sunday, March 23rd we had tioket issues. After trying everything to fix what we thought was a simple clog in the toilet it was obvious we had a bigger problem. We called quite a few companies before coming across Action Plumbing. First they are truly a 24 hr emergency service. Second I actually spoke to a person and not a recording. Third the problem was solved quickly. They are very professional and knowledgable. I will never call another plumbing company for my plumbing issues. I recommend Action Plumbing 100%.

    - Eladio & Lissette Quinones

  • Great professional service
    I called Action Plumbing for the first time when my kitchen sink and plumbing went kaput. They called me back promptly, set a date to come out, and arrived to the minute on time. Mario reviewed what he needed to do, gave me various options, and provided a fair estimate (some of which I know is lower than similar work I have had done in the past). He then completed the work quickly and professionally, and it looks and great and works well. I highly recommend this company, and will be using them for all my future plumbing needs. Thanks!

    - Kelly

  • Excellent service!
    We have been trying to self service our plumbing problem since Saturday morning. We finally gave in and called a plumber. Loved the website for Action Plumbing and these testimonials. Service definitely lived up to the testimonials. Fantastic! Highly recommend.

    - Karen Higgins

  • Fast, Effective, Fixed Forever, Thanks Mario!
    Mario replaced our kitchen faucet and fixed our original plumbing work. With only one day turnaround, Mario got us up and running. I could not have been happier with the service, advice and workmanship. Great stuff!

    - Rob

  • Mario was fantastic
    I had no heat at 9am. By 3 pm my heat was back on. Thank goodness I didn't need a new boiler. Mario called me in the am and showed up promptly in the afternoon. He was able to fix my boiler problem and also took the time to show me how to bleed my radiators. Excellent service and I highly recommend this company, especially Mario. Nice job.

    - Rick

  • Great Service every time!!
    We had a couple of different plumbing issues and they've come out always on time, and the job is always done right the first time!! We never call anyone else and we highly recommend Mario!,

    - Derek

  • Great
    I would call Mario again fast job

    - Carmen

  • Prompt, Professional,Knowledgeable and Courteous!
    This is the second time we have used Action Plumbing, and would NOT consider ANYONE else! They took the time to do the work RIGHT and were very courteous and patient, answering all questions and explaining what they were doing every step of the way. Did I mention I would not even think about using anyone else? You shouldn't either!

    - Frank

  • they were here when they said they would come
    took care of my leak gave me the cost first great job thanks Mario

    - Myra Hann

  • I would highly recommend Mario
    Mario arrived several hours earlier than expected, a welcome surprise, especially with the heating not working on a cold day. I found him to be pleasant, and very knowledgeable and efficient. He found problem in minutes and had our heat back up and working within an hour. I would highly recommend Mario and Action Plumbing and will certainly use them if needed in the future

    - Bob Wolff

  • Job well done....both prompt and efficient!
    We called Mario for the first time for a water heater issue. He showed up at the exact time that he said he would, examined the water heater, explained the problem and the charges, and repaired it quickly. He even checked back the next day to make sure all was well. We've never had a company do that before! We will definitely call him again should we have plumbing and heating service needs.

    - Sharon J.

  • Excellent Customer Service!
    My wife and I want to express our appreciation for your quick response to our leaking water problem on 4/15/14. you quickly found the problem, replaced the icemaker valve and gave us the information for further action.all we could ask for and excellent customer service

    - Jeff & Michele

  • I would call him again anytime.
    My son called Mario for me because I am hearing impaired. Our boiler had failed, the pipes froze and burst, and Mario restored my boiler and replaced the pipes and radiators. He even found a leak that the dryers had missed. He was patient with an old woman who needs things explained, knowledgeable, and QUICK. He even called my son and explained it again to him. I would call him again anytime.

    - Vicky O. Dean

  • Great well done job
    Great service from Action Plumbing, especially Mario. After I had accidentally cut into a heating water pipe while remodeling late on a Saturday, I had called Action Plumbing's 24 hour service and received prompt service. Being about 10:00 at night I didn't know what to expect, however Mario was very thorough in diagnosing my problem and showing me what the issue was. He took the extra time to explain what needed to be done and was always looking for a way that caused the least amount of damage to be done to the surrounding structures. He reliably fixed my issue on Monday when he returned. Later on during the day I noticed water leaking from the same pipe in the basement and had called Action Plumbing back. Mario again was very quick in returning my call, and returned later in the day to check out the issue. Not only had I cut the pipe, but further down the wall I had shot a nail into the same pipe. Mario did a very gracious act and fixed that section of the pipe for free, especially since it as my fault on both occasions. I would highly recommend Action Plumbing, they are a very reliable, knowledgeable, courteous group with reasonable pricing. I know the next time I have a plumbing issue, they will the first people I call.

    - Keith Kohler

  • I highly recommend using them.
    After our hot water failed on a Saturday morning, Action Plumbing (Mario and Steve) promptly returned my phone call and came straight to our house within a very short period of time. Mario clearly explained the problem, in layman's terms, and after a full explanation of the costs involved, he began the repair. Due to a previous commitment, my wife and I had to leave the house, so Action Plumbing returned on Sunday (early less) to finish the job at our request. Action Plumbing was prompt, professional, neat, fairly-priced, and courteous...not much else you can ask for. I'll be using them for any and all plumbing/heating problems we may have.

    - Paul A. Butera

  • Thanks Mario!
    We had a plumbing problem with one of our shower pipes late on a Sunday afternoon. We had to turn off the water to our entire house. We called action plumbing, Mario came out capped off the water to those pipes so we could have water in the rest of the house until he could come back the next day to finish the job. Monday he finished the job and we were well satisfied.

    - Carol & Jeff Watson

  • Thanks Action Plumbing!
    I liked Action Plumbing from the first moment I contacted them for a leaky faucet repair job. Even though I called late Friday afternoon, the lady was very courteous and scheduled an appointment for Monday morning since it was not an emergency. Mario arrived promptly on Monday morning, assessed the problem, gave me an estimate, and got to work. In just a few minutes the faucet was repaired and worked better than it ever had. Thanks Action Plumbing!

    - Carol C.

  • Thank you!
    Wanted to drop a line to let you know how appreciative I am of the recent work Mario performed for me. My electric water (heater) stopped working and I called Action Plumbing who came the same day. Mario temporarily fixed it to get me hot water until the new heater came. Two days later he was there at 9:00 AM and installed the new one very fast and efficiently and was very friendly about everything. I will be sure to call Action Plumbing on any problems I may have in the future.

    - "Hugga"

  • Thanks for a great job!
    We called Action Plumbing for the first time when our well pump apparently failed. They responded quickly and soon had a replacement pump professionally installed. When the new pump was checked for proper operation, it was determined that there was a leak in the underground water line between the pump and the building. Action Plumbing quickly responded by bringing a backhoe on site and accurately determining where the leak was located. With a minimum disruption of the property, the leak was uncovered and repaired. Action Plumbing performed a first class job for us every step of the way.

    - Rod (Roderick R. Hatcher), President, TIW Technology, Inc.

  • We would recommend the company because of their timeliness and quality of work.
    Three years ago we had a problem with the sewer when it backed up into the basement. After that mishap, my husband would “snake” the drain a number of times a year to avoid another one. However, the fear of another backup never left our minds so we decided to make a more permanent fix to the problem. We chose Action Plumbing from a number of websites that were researched. Action Plumbing’s website was unique because they offered recent testimonials from their customers. The other customers revealed that Action Plumbing was timely, courteous, and the job was completed to the customer’s satisfaction. After experiencing the company’s work, we can say that the previous customers had it right. We experienced a timely, courteous, and complete job ourselves. They also explain everything in detail so the customer understands it. The ending payment was higher than originally estimated, but it is because the job was bigger than was previously estimated. In order to level the sewer line, an additional eight feet needed to be dug. In addition, another problem was found with our water shut off at the street curb. The pipe was broken (not to mention that the pipe and value were buried under a foot of dirt). Action Plumbing hand dug that job and made everything right so that the water could be shut off outside of the home. We would recommend the company because of their timeliness and quality of work.

    - Happy Customer

  • Prompt, knowledgeable and efficient.
    Sunday before Christmas + 12 person dinner party + no heat or hot water = Not a very merry Christmas. Enter our fearless plumbing technician.... problem fixed and to all a good night. Action plumbing picked up the phone when no one else would. If you have a modern boiler system you need someone with the skills of an electrician as much as a plumber, the technician provided had both. Action showed up in the middle of the night traced out the electrical issue and had me back online before dessert and coffee were served. In the future they will be my first call. They were prompt, knowledgeable and efficient.

    - Charles Argila

  • Excellent quality
    I've used Action Plumbing several times now. In each case, I have been 100% satisfied. The fees are known up front. The work is paid for by the job, not by the hour. The work is always top notch and any questions I have regarding what was done are answered (and, when possible, I was shown exactly what was done and how to handle it myself next time if needed). After having used other services in the are and paying dearly for work that took longer than expected, I would definitely recommend Action Plumbing.

    - Justin Niessner

  • Professional, courteous, and very helpful
    On Saturday October 27, 2012 early in the morning our septic alarm started ringing. I knew that the septic pump was not working. My son called Action Plumbing and about an hour later they called back and came out to our house. They verified that it was the septic pump. They said that it would be difficult to get a pump late on Saturday. They said that they would try. Further they said they did not know the size of the pump without pumping out the tank. They called for a pump truck and pumped out the tank. Mean while they guessed at the pump size and found a pump. They came out late Saturday afternoon and put the pump in and had it running in about two hours. The gentleman who put the pump in had to go out of his way on two occasions to get parts for the wiring to the pump. He even called people at the location of the parts to come in to get the parts. The people doing the work were all professional, courteous, and very helpful. Due to Hurricane Sandy we lost our electricity on Monday, October 29 through Friday. November 2. Action Plumbing hung in and we were able to flush our toilets and stay at home. From a happy customer.

    - Robert Naugle

  • I do appreciate all the hard work you did.
    Via website submission: Comments: I would like to thank Joe and Mario for the way that they took care of my problem with the water heater. I do appreciate all the hard work you did.

    - R.Santiago

  • I was so impressed
    I was so impressed with the promptness in which my appointment was scheduled this week (another firm listed in the yellow pages never called back after promising to check their schedule). Mario arrived at the 8:00 a.m. time promised and fixed my badly leaking washer faucet, replaced a faulty main shut off valve, replaced 2 hose bibs, a worn drain trap, replaced a kitchen faucet and did a preventive maintenance walk through. I greatly appreciated his thoroughness, timeliness and evaluation of work that needed to be done now or could wait a while. I will certainly use this company again and am so thankful for the peace of mind I have now about the condition of my home's plumbing, plus no more leaks!

    - Debbie

  • Mario did an excellent job and we could not have asked for better service
    We want to thank Mario and Action Plumbing for their expertise service. We had an emergency cracked sewer pipe on a late Friday night which flooded our beautiful finished basement. I called Action Plumbing and they responded immediately and professionally. Mario did an excellent job and we could not have asked for better service. Action Plumbing will be who we call for all our plumbing needs in the future. Thank you.

    - Tina Hartenstine and George Kluk

  • I can't say enough great things about Mario
    I can't say enough great things about Mario. He has come out to my office after hours more than once and also has come out late at night on weekends for plumbing emergencies. You cannot say that about too many people. He is there when he says he will be there. He does a great job and does it in a timely manner. I feel confident that when I call Mario, the job will be done right. For emergencies and for all plumbing needs it is extremely reassuring to know the job will be done right and at a fair price by someone you trust.

    - Penny C.

  • BRAVO :-D
    Action Plumbing was the only good thing that came out of my kitchen sink/dishwasher disaster! Mario and his son Jesse came to my rescue with professionalism, promptness, courtesy and most of all -- advanced skill to do a difficult job correctly. Having had a loss of employment my husband tried to do the job himself. No luck. I had seen Action Plumbing advertised on local news, so I checked out their web site. There were many outstanding testimonials. I can say without a doubt that they were all true. Not only was the job done to perfection, it was affordable. I didn't feel I was being taken to the cleaners. I highly recommend Action Plumbing, they can't be beat. Thanks Mario and Jesse!

    - Mary Anne Cummings

  • These guys are the best!
    About three years ago we had someone else install a tankless water heater for us and we started having major issues with it, one being our water pressure dropped dramatically from day one but being told it would do that due to the type of water heater we didn't think anything of it. After being fed up with not being able to get it fixed we found Action Plumbing's website and immediately contacted them. Mario came out to our house during the exact time I was quoted. He was great!! He took the time to explain to us everything he was doing, and went through leaps and bounds for us not having the owners manual for our water heater. He even found a major installation problem left from the original installer, and showed us what was wrong with the piping and promptly fixed it within a few minutes! The water heater is now running better than ever and it really is like living in a brand new house! I will always be calling Action Plumbing for any work or problems we have around our house from now on, and we have already told a few people how great our experience was with Action Plumbing. These guys are the best!

    - Derek Raines

  • Thanks again for all the work done.
    Wanted to drop a line to let you know how appreciative I am of the recent work Mario performed for me. I walked into a watery mess a couple of weeks ago. After leaving the info with the answering service, Mario returned my call and was at my residence within a couple of hours and the problem was resolved. He offered a couple of solutions and what the differences were. We also discussed some other plumbing issues that needed to performed and they were able to accommodate my work scheduled. I've found a new plumbing service going forward and would recommend to anyone. Thanks again for all the work done.

    - David Bogusky

  • FINALLY we have a plumber we can trust.
    Last night we found that our basement drain was backed up. We debated if we could go without water until the morning, to avoid an exorbitant emergency fee. We decided we couldn't, so we called a number of plumbers. Some would not come out, especially since it was snowing and already close to 11pm. One plumber quoted a service call fee, and told us in addition, it would be "several hundred dollars" to snake the drain. After a few more frustrating conversations, we spoke to Mario at Action Plumbing. He was willing to come, and gave us an honest quote. We did not have to pay "several hundred dollars" or any emergency fee. We paid him exactly what he had stated. He also gave us some advice about our plumbing that was useful. We are grateful to the other plumbers that did not want the job, and that wanted to over charge us. It it hadn't been for them, we would not have discovered Action Plumbing. FINALLY we have a plumber we can trust.

    - Joan and Melvin Thomas Jr.

  • If I have any problems in the future, I'll be calling Action Plumbing and Heating.
    Thanks to the team at Action Plumbing and Heating, my employees can use the bathrooms again. We had a problem with a sewer pump that hadn't been touched in over 25 years. They came in and fixed all the issues. I don't know anybody that likes to have plumbing problems and then have to pay the bills, but knowing the job was done correctly by very knowledgeable and friendly people, made me feel better. If I have any problems in the future, I'll be calling Action Plumbing and Heating.

    - Quiet Core Inc.

  • Thank you again for such wonderful service
    I wanted to let people know how happy we were with the service we received from Action Plumbing. The people were very professional and were extremely reliable and knowledgeable! I will definitely call Action Plumbing again when we have another problem. Thank you again for such wonderful service

    - Michelle Haigney

  • I highly recommend Action Plumbing for a job well done
    I want to take this opportunity to thank Mario and Dale from Action Plumbing for the water main replacement they recently completed at my home. My husband recently passed away and not knowing exactly what to do when I found an extremely wet area in the front garden one late afternoon, I hit the yellow pages. I called three plumbers with no callbacks within the hour I called. I then called Action Plumbing. They actually had a person answer the phone, she took my message and within 5 minutes Mario was on the phone with me, putting me at ease, assuring me nothing major would happen through the night. He did instruct me in what to do in case something did. He helped me every step of the way from the moment of his phone call. Once the leak was found underground I knew I would need to replace the water main line into the house. The galvanized pipes were 70-80 years old. Mario and Dale dug up the area by hand since equipment could not be brought into the yard. They helped me tie up plants so the dirt would not ruin them. They bored a hole behind a large retaining wall and down beneath the sidewalk (which they also cut out neatly and replaced) and they saved the wall and extra expense. Mario was in contact with the local code enforcement office and arranged for permits and inspections. The entire job took only 3 days and we did not have one night or the weekend without water. The backfill and concrete work were done professionally and the cleanup was remarkable. I highly recommend Action Plumbing for a job well done and for putting my mind at ease during a very stressful time. Oh, and they scrubbed out my birdbath too!

    - Janet Grantz

  • Professional, informative and thorough in their review and service of my furnace
    Professional, informative and thorough in their review and service of my furnace. Technician only recommended items of repair which were needed, never attempting to sell additional services or products. Prompt service after calling the previous business day. Thank-you.
  • If any plumbing problems occur, I will call Action Plumbing
    Action Plumbing has been my plumber of choice in the Lehigh Valley for at least the past 8 years. I own a late 1800's home that is always in need of repair, of some sort. Most plumbing problems are beyond what I am able to fix. From my first occasion to call them, for a leaky shower faucet that I couldn't seem to fix to save my life, they were prompt, friendly, courteous and informative. Every time I have them come out for a problem, they present multiple estimates, one to band-aid, if money is tight; and at least one larger improvement that would prevent re-occurrence of the problem. They know what they're doing, because whenever I've opted for the cheaper solution, the problem eventually re-occurred. Whenever emergencies take place, Action Plumbing has been on the scene, even on a holiday weekend (Easter!) Action Plumbing always does a thorough examination of your plumbing and advises you of upcoming potential issues, with pretty accurate results in timing. On one sole occasion I had to call Action Plumbing because the next day, some newly installed pipe was dripping. They were here at 8 AM and stayed until the problem was fixed with no extra charge. They know how to treat their customers, with fair pricing, quality products and exceptional service. If any plumbing problems occur while I live in the Lehigh Valley, I will call Action Plumbing.

    - Pat Bowersock

  • Thank you Mario!
    Imagine walking down into your basement at 11:30 pm at night, four days before Christmas, the coldest night of the year, to step into a puddle of water because your furnace is irrevocably broken. Then imagine trying to find someone that late, no references, with nothing but the phonebook and the internet to assist. Doing what research I could, I picked up the phone and called Action Plumbing. Owner, Mario, called me back right away and a long-term relationship was born. Service is unparalleled. If you are looking for someone who cares about getting it done, getting it right, following up to make sure that you are pleased, then look no further. The pride in quality work is evident. Action charges for the project, not per service call. My job was pretty extensive. Mario was at my house practically every day for about three and a half weeks. Even during New Years Eve, I think! I’m always one looking for an angle trying to be played. I am so happy to know that I have found a company that I can trust. This is the first time that I can say that if someone told me about a heating or plumbing problem, I would say, “I’ve got the perfect person for you!”

    - Dr. Kimberly C. Owens, Senior Executive Vice President, Enrollment Management & Student Affairs Cedar, Crest College

  • Now, everything works great!
    I had a wonderful experience with Action Plumbing. Mario was professional and friendly not only to myself but also to my wife, kids, and dog. I knew what work needed to be done and how much it would cost before any repairs began. Now, everything works great! Thanks again Mario.

    - Andrew Fischer

  • You feel comfortable knowing that it was fixed right
    We've used Action Plumbing for many years now and have always found them to be of the highest quality and the best price of any plumber in the area. The job is always done right the first time, thoroughly so you don't fix one problem only to have another one pop up later. Recently, we had to go out of town and needed our hot water tank replaced. We placed our trust in Action Plumbing to solve the problem while we were gone, and when we came back home the job was done and they even checked and found that our hot water tank was still under warranty saving us a lot of money! One the best things about Action Plumbing is the depth of knowledge that Mario shares when doing repairs. After the problems are solved, you feel comfortable knowing that it was fixed right and it will last a long time.

    - Tom Roberts

  • Thanks again!
    I would like to thank Mario for coming on short notice to fix my shower before the weekend. He also took time to explain upcoming water meter replacement requirements which was much appreciated.

    - Karen Famularo

  • Thank you Mario for your craftsmanship and attention to detail
    I recently called Action Plumbing for a water leak that was dangerously close to my electrical service box. Mario came to the rescue, arriving earlier than he anticipated, which was great. He patiently explained the problem, how he'd fix it and then did so quickly and efficiently, even with three dogs all trying to learn his plumbing techniques. Thank you Mario for your craftsmanship and attention to detail. See you when the bathroom needs redoing! Thanks again!

    - Mary Theresa

  • I would recommend Mario to anyone who needs a plumber they can trust
    Action Plumbing really came through for us on a terrible rainy weekend. My husband had found that our water heater was leaking on Saturday night. We called Mario, who was on another emergency, and he told my husband how to turn the water off until he could get there. Sunday morning at 8:00 am Mario was there and by 10:30 am we had hot water again! The whole process was wonderful. I would recommend Mario to anyone who needs a plumber they can trust.

    - Susan Biggs Coordinator, Support Services, Development Department, Lehigh Valley Health Network

  • The guys at Action Plumbing and Heating are lifesavers
    The guys at Action Plumbing and Heating are lifesavers. They came to my family's rescue, at night time, when our heat was out. They identified and fixed the problem quickly, and provided us with peace of mind that the job was done right. Thank you APH.

    - Michael Kaplan, Attorney

  • Thank you once again for your dedication and excellent service.
    To Action Plumbing, I wanted to thank you for the service you provided my family over the past couple of days. We've used your services before and were very satisfied, but this occasion showed us how truly dedicated you are to your customers. We arrived home on Wednesday evening to find that our furnace was not working. We called looking for help. What we got was true customer service. I called and spoke with a friendly woman who told us that she'd reach out to the technician and he would call us back shortly. Mario called us from a jobsite that was over an hour away, and said that he would be finishing up and heading up to our house. It was already approaching 8pm, so we knew it would be a late night for both him, and us. Mario arrived at our house shortly after 10pm and quickly diagnosed the problem as a failed (read: exploded) ignitor, and got the heat working again just after 11pm. A late night, he headed home and I went to bed. I awoke the following morning again to no heat. We contacted your company again, and Mario came back by early afternoon. When he opened the furnace back up, the 12 hour old ignitor had failed again! After some searching, Mario found and resolved the problem - a clogged tube that keeps moisture out of the system was causing the ignitor fail. Unclogged, ignitor replaced once again and after an 18 hour ordeal - our furnace was working and we were nice and warm again. Only after Mario had finished up, did we find out how dedicated he was to your customers. He was going to stop and get a late lunch and had gone without dinner the night before all so that he could help us! It is because of the performance of you and your staff that we've continued to use your services over the past couple of years. But after this latest instance, you have earned customers for life. Thank you once again for your dedication and excellent service.

    - James M. Morin

  • Great job!
    I just wanted to say thanks for the great job you did. I came home to find a mess. Even though it was after hours, it wasn't more than a half hour later that someone was out fixing the leaking faucet. About an hour after that, it was like nothing had happened at all. The mess was cleaned up, and there was no trace that anyone had ever been there. Fast courteous, professional and reasonable; I didn't know companies like that still existed. Great job!

    - Alex Krizel

  • Thanks Action Plumbing!!!!
    Mario, at Action Plumbing did a wonderful job fixing our plumbing problem when our sewer backed up. He was prompt in responding to our call, very knowledgeable about the plumbing issues in our house, upfront about the costs involved and very personable and friendly. Action Plumbing will be the company we'll use for future plumbing issues. Thanks Action Plumbing!!!!

    - Renee Guzenski

  • We look forward to working with them again on our next project
    While working with us on a challenging renovation of a 100 year old building, Action Plumbing’s approach was very professional, timely and reliable. They provided creative & efficient solutions for the plumbing and heating systems without compromising our budget and schedule. We are very satisfied with their workmanship and "green" experience and look forward to working with them again on our next project.

    - Maria Diaz-Joves, principal at a423 architecture & design inc

  • Thank you for your prompt attention
    Our water heater passed inspection this week. Thank you for your prompt attention since I first called Action Plumbing in February of 2009.

    - Yin Young

  • Your generosity does not go unnoticed
    As an elementary school teacher of many inner city children, I would like to take an opportunity to thank you and your company for your generous support. The monetary donation for the t-shirts that the children will wear on our upcoming trip to The Franklin Institute is greatly appreciated. Thanks to Action Plumbing and Heating, our children will be the best-dressed students on the trip. Your generosity does not go unnoticed.

    - Mrs. Lisa McIntyre, Thomas Jefferson Elementary School Bethlehem, PA

  • Action Plumbing is the only plumber we call
    I manage a commercial property in Phillipsburg, NJ. Action Plumbing is the only plumber we call when we have any type of plumbing issue on the property. They respond quickly and communicate what the problem is and how to resolve it. They work by the job, not by the hour so you are never surprised by a price you were not expecting. I recommend Action Plumbing for any of your plumbing needs. You will not be disappointed.

    - Debbie Kenney, Phoenix Commercial Property

  • Mario was a pleasure to work with.
    "I was very pleased with response times and work. Replaced well pump and tanks and switch, hot water heater, and revented furnace. Mario was a pleasure to work with.

    - Glenn D. Villano